RepairDesk
Run jewellery and watch repairs from intake to pickup, and keep customers updated by email or SMS.
For: Jewellers, watchmakers and repair counters on Shopify.
From $19/month, 14-day free trial.
What it does
Book a repair in from the admin or from the New Repair tile in Shopify POS, with jewellery fields (metal, stone, size, carat) and photos. Send quotes for online approval, take deposits and balances, and update customers by email or SMS. Customers follow progress on their own tracking page, and you manage parts in the same place.
SMS needs setup and any required carrier approval. Not the unrelated phone-repair app at repairdesk.co.
- Track every repair from intake to pickup in one place
- Automatic email and SMS updates, plus a self-serve tracking page
- Online quote approval, deposits, payments and photo records
- Repair tickets with jewellery fields: metal, stone, size and carat
- Parts management for every repair job
Screens
Plans and prices
| Plan | Monthly | Yearly | Notes |
|---|---|---|---|
| Starter | $19/month | $190/year | |
| Professional | $39/month | $390/year | |
| Business | $59/month | $590/year |
14-day free trial. No free plan. Prices in US dollars as shown on the Shopify App Store listing on 30 October 2026. Billed by Shopify; the listing is always the latest price.
Questions about RepairDesk
Does RepairDesk have a free plan?
No. RepairDesk has no free plan. Plans start at $19 a month, with a 14-day free trial.
How is RepairDesk billed?
Through Shopify, in US dollars, monthly or yearly where the listing offers a yearly price. You can cancel from your Shopify admin.
Who makes RepairDesk?
JMS Dev Lab, a small software company in Cork, Ireland. It is listed as the developer on the Shopify App Store.
How do I get help with RepairDesk?
Email [email protected]. We reply within one working day.
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