Jewelry Software Built by Someone Who Actually Ran a Jewellers
Five apps purpose-built for how jewelers, watchmakers, and custom studios actually work — commissions, valuations, repairs, client follow-up, and online ring sales. Designed by a Cork software team with deep, first-hand experience of multi-location jewellery retail.
Generic Software Wasn't Built for Your Trade
You've tried generic CRMs, spreadsheets, and paper systems. None of them understand commissions, valuations, or repair tickets the way you do.
I track commissions in a spreadsheet and it takes hours every week
Custom orders, client preferences, materials, deposits, delivery dates — all scattered across spreadsheets, notebooks, and sticky notes. One missed detail and a customer is unhappy.
My valuation certificates look unprofessional and insurers reject them
You're a skilled jeweler, not a document designer. Word templates, inconsistent formatting, and missing fields mean certificates get bounced by insurance companies.
Repair tickets? They're on paper. Somewhere.
Handwritten tickets, no photos, no status tracking, and customers calling to ask "is my ring ready yet?" because you have no way to notify them automatically.
I can't find a CRM that understands what I actually do
Salesforce doesn't know what a bezel setting is. HubSpot doesn't track gold weight. You need software that speaks your language, not marketing jargon.
Five Apps, One Complete System
Each app solves a specific problem — commissions, valuations, repairs, client follow-up, online ring sales. Use one or all five: they work independently but complement each other perfectly.
The CRM built specifically for custom jewelry studios. Track every commission from first enquiry to final delivery, manage client preferences, schedule consultations, and give your customers a branded portal to follow their piece's progress. See how it compares to the alternatives in our guide to the best jewelry CRM software.
- Commission pipeline from enquiry to delivery
- Client preferences & purchase history
- Consultation scheduling
- Branded client portal
- Syncs with Shopify customers
- Materials & deposit tracking
Generate professional, insurance-ready valuation certificates in minutes instead of hours. Standardised templates, PDF export, customer portal, and all the fields insurers actually require — so your certificates don't get bounced.
- Insurance-ready valuation certificates
- Professional PDF export
- Customer portal for certificate access
- Valuation analytics & reporting
- Syncs with Shopify products
- Standardised fields & formatting
Replace paper repair tickets with a proper system. Track every repair from intake to collection, send automated customer notifications, attach photos, manage parts inventory, and generate quotes — all from within Shopify. See the dedicated jewellery & watch repair software page.
- Repair ticket pipeline
- Itemised quotes & approvals
- Photo documentation
- Automated customer notifications
- Parts inventory tracking
- Reporting & analytics
Remember every client and never miss an occasion. GemReach keeps rich client profiles — ring sizes, anniversaries, wishlists, purchase history — and turns them into a daily prioritised contact list, with compliant two-way SMS so you can reach out personally at the right moment. New: what jewelry clienteling is and why it matters. See also: GemReach vs Clientbook.
- Client profiles with dates, sizes & wishlists
- Daily prioritised "who to contact today" list
- Two-way SMS/MMS inbox with AI-assisted replies
- Consent tracking & STOP/START compliance
- Occasion automations & campaigns
- Quiet-hours enforcement built in
Let shoppers build and price their own ring on your store. Lustriel connects to your authorised Stuller account and turns your catalog into a calm, guided experience — shape, metal, stones, one step at a time — with exact Stuller media and a live price before the cart. Read why static product pages lose custom-ring sales.
- Guided flow — one decision per step
- Real Stuller images & video per configuration
- Live pricing with your markup rules
- Your catalog scope, your branding
- On Shopify or as a hosted storefront
- Requires your own Stuller account
How the Apps Work Together
Each app handles a different part of your jewelry business. Together, they cover your entire workflow.
Win the Commission
JewelryStudioManager tracks the enquiry, manages the consultation, and gives your client a portal to follow their piece.
Value the Piece
Jewel Value generates a professional, insurance-ready valuation certificate your customer can share with their insurer.
Handle Repairs
RepairDesk manages repair tickets from intake to collection, with photos, quotes, and automated notifications.
Sell Rings Online
Lustriel lets shoppers configure their own ring on your store — real Stuller media, live pricing, guided step by step.
Keep the Client
GemReach remembers every anniversary and wishlist, hands you a daily follow-up list, and texts clients compliantly — so the engagement ring becomes a lifetime of purchases.
Straightforward, Affordable Pricing
No hidden fees. No long contracts. Cancel anytime.
| App | What It Does | Price | Free Trial |
|---|---|---|---|
| JewelryStudioManager | CRM & commission tracking | From $9.99/mo | 14 days |
| Jewel Value | Valuation certificates | From $9.99/mo | 14 days |
| RepairDesk | Repair ticket management | From $9.99/mo | 14 days |
| Lustriel | Guided Stuller ring configurator | From $29/mo | 14 days |
| GemReach | Clienteling & two-way SMS | From $49/mo | — |
| Core suite (JSM + Jewel Value + RepairDesk) | Commissions, valuations & repairs | From $29.97/mo total | 14 days |
Common Questions
Can I use all five apps together?
Yes. JewelryStudioManager, Jewel Value, RepairDesk, GemReach, and Lustriel are separate apps that work independently, but they're designed to complement each other across commissions, valuations, repairs, client follow-up, and online ring sales. Start with the one that solves your biggest pain point and add others as you need them.
Do I need to be on Shopify to use these apps?
Mostly. JewelryStudioManager, Jewel Value, and RepairDesk are Shopify apps that integrate directly with your store. Lustriel runs on Shopify or as a hosted storefront, and GemReach also works as a standalone product — so there's an option even if you're not on Shopify yet.
Is there a free trial?
Mostly, yes. JewelryStudioManager, Jewel Value, RepairDesk, and Lustriel each offer a 14-day free trial so you can try them risk-free before committing. GemReach is currently paid-only from $49/month.
What if I only need one of the apps?
Each app works perfectly on its own. Many jewelers start with the one that solves their biggest pain point and add others later as their needs grow.
Is my data secure?
Absolutely. We're EU-based and GDPR compliant. All data is encrypted, stored securely, and never shared with third parties. Your customer data stays yours.
Can I get a demo?
Yes. Get in touch and we'll walk you through any or all of the apps. No strings attached, no sales pressure.
Do you make jewellery software for UK and Ireland jewellers?
Yes. We're an EU-based studio (Cork, Ireland), and our jewellery software is built for jewellers and jewellery studios in the UK, Ireland, and beyond — whether you spell it "jewelry" or "jewellery." JewelryStudioManager is our CRM for jewellery studios; pair it with Jewel Value for valuations and RepairDesk for repairs. See our guide to the best jewellery CRM software.
Insights for Jewelry Businesses
Best Shopify Apps for Jewelry Stores in 2026
A practical guide to the Shopify apps that actually help jewelry stores manage commissions, valuations, repairs, and customer relationships.
Read moreHow to Track Custom Jewelry Commissions Without Spreadsheets
Managing custom jewelry commissions in spreadsheets? There's a better way to handle enquiries, approvals, materials, and delivery tracking.
Read moreWhat Makes a Jewelry Valuation Certificate Insurance-Ready?
Not all valuation certificates are accepted by insurers. Learn what fields, formatting, and documentation standards your certificates need to meet.
Read moreJewelry Store Inventory Software: What You Actually Need
The four inventories every jewelry store secretly runs — and which layer needs software first, written by a former multi-location jeweller.
Read moreHow to Set Up a Repair Ticket System for Your Jewelry Shop
Still using paper repair tickets? Here's how to set up a proper digital system that tracks repairs, notifies customers, and saves hours every week.
Read moreThe Edge Jewelry Software Alternative for Custom Studios
The Edge is a powerful on-premise retail POS. If you run a custom studio on Shopify, here's an honest look at where a lighter, cloud alternative fits.
Read moreJewel360 Alternative for Custom Jewelry Studios
Jewel360 is a capable all-in-one cloud POS with custom pricing. Here's how it compares to a focused, Shopify-native commission CRM at a flat price.
Read moreHow Much Does Jewelry Studio Software Cost in 2026?
The three pricing models for jewelry software — flat SaaS, one-time licence, and custom quote — plus the hidden costs to budget for.
Read moreOur Guarantee: Scope Match or You Don't Pay
We agree on a clear scope before work starts. If the delivered software doesn't match the agreed scope, you don't pay the final instalment. The price we quote is the price you pay — no surprise charges, no scope creep invoices, no "we underestimated so you owe more."
Every project includes milestone check-ins so you see working software throughout — not just at the end. See our published fixed prices.